Legal

Privacy policy

What personal data Studvisor collects, why we hold it, how long we keep it and your GDPR rights.

What we collect

Contact details, academic and financial documents you upload, case correspondence, and payment records. We collect only what an application or visa file requires.

Why we hold it

To assess your eligibility, prepare applications, and meet legal record-keeping duties. Marketing messages are sent only with your explicit consent, which you can withdraw at any time.

Where it is stored

Documents sit in private encrypted storage. Only your assigned counselor and reviewing staff can open them, and every access is written to an audit log.

How long we keep it

Case files are retained for seven years after closure to satisfy accounting and immigration record requirements, then deleted.

Your rights

You can request access, correction, export or erasure of your data by emailing info@studvisor.eu. We respond within 30 days.

Automated decisions

The eligibility check is indicative only. No automated decision is ever made about your application — a human counselor reviews every case.

Questions about this policy? Email info@studvisor.eu or contact us.